10:30 a.m. CDT Tuesday, Oct. 18

As dealers reach this phase of the sales process, they focus on supporting the customer and providing a smooth, seamless transition. Part six of the 2022 Live Webinar Series on value-added selling will help dealers build deeper relationships with their customers and deliver on the high expectations they have set.

Topics covered in this webinar include:

• People and process support – Creating a smooth and seamless transition
• Relationship building – Developing deeper customer loyalty
• Tinkering – Re-creating value for the customer

At the end of this module, participants will be able to:

• Support the customer during the transition
• List three relationship-building tips
• Conduct a Tinkering sales call 

Participants will earn 1 credit toward a sales strategies certification.