FEDA Learn Institute

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The value-added sales call is the tactical execution of the Value-Added Selling Process®. The eighth and final part of the webinar series will demonstrate a step-by-step execution of the process in front of the customer.
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In this phase of the sales process, dealers are supporting the customer and providing a smooth, seamless transition. Part seven of the webinar series on value-added selling will discuss after-market strategies for delivering on all the promises made to the customer on the front end.
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As dealers reach this phase of the sales process, they focus on supporting the customer and providing a smooth, seamless transition. Part six of the webinar series on value-added selling will help dealers build deeper relationships with their customers and deliver on the high expectations they have set.
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Part five of the webinar series on value-added selling will cover persuasion. This webinar will teach participants about polishing their image, creating distance between themselves and the competition and convincing the customer their solution is the value-added solution.
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In part four of the value-added webinar series, participants will learn how to gain an in-depth understanding of their customers' needs. This session will also focus on thinking as the customer thinks, identifying buyer pressure points, and aligning your value with customer needs
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The first phase of the Value-Added Selling Process® is focus. This webinar will teach participants to focus on the right business, build a plan for these accounts and understand the customer's needs.
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The sales process is an exchange of information, ideas, and hopefully, money. Salespeople send the customer a message by what they say and do. The customer continues this exchange if the message is compelling. This webinar will teach dealers how to articulate their message to the customer.
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Part 1 of the webinar series on Value-Added selling will provide attendees with a strategic overview of the customer-oriented sales philosophy, which states "Add value, not cost; sell value, not price." Value-added salespeople are more focused on making a difference than simply making a deal. They understand that a cheap price is not the only way to compete - instead, they compete with their total value-added solution.
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In this session, Rich Austin shares strategies on how to use social platforms to improve sales.
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In this session, Lindsay Goetting provides a 3-part course on the "what," "how," and next steps of digital sales and marketing.
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